Operations Management

Stay tuned for future course offerings!


Learn the art and science of ensuring that goods and services are created and delivered successfully to customers.

*Requirement of the Supply Chain Management Training

Introduction & Background:

This course covers basic and essential aspects of this field of study at the tactical level.

This course focuses on matters of tactical significance to operations management staff employed by factories, warehouses and service operations. Course sessions are inter-related. The first two sessions situate operations management within organizations, and with their respective value/supply chains. Sessions three to five provide an overview of strategic level decisions and how they impact managers in manufacturing and service operations. The remaining sessions address the design and flow of information, taking product transformation or service rendering processes from forecast to delivery.

Duration: 13 lessons (3 hours per lesson for a total of 39 hours)

Key Learning Objectives:

  • Explain operations management responsibilities in the organization and within your respective value/supply chains
  • Describe quality and outline the various quality management programs
  • Understand how operations management strategies are linked with goods and service processes within facilities to a achieve a competitive advantage
  • Describe the importance of a forecast and its process
  • Understand how forecast results are managed within the organization by varying inventory levels, and amending AP, MPS, MRP and scheduling for both goods and services, and
  • Understand resource management and operations scheduling in the context of your organization

Instructor Profile:

Brad Gilbey

Brad has been Buyer at Mitsubishi Hitachi Power Systems Canada, Ltd. since 2001 and responsible for raw materials and sub-vended services. He has been an instructor with the Supply Chain Management Association (SCMA) since 2010 and teaches the Introduction to Procurement and Introduction to Operations Management courses. Brad has a Diploma in Purchasing and is a 2010 graduate of the Leadership Saskatoon program.

Required Textbook:

OM4 (with Review Cards and Bind-In Printed Access Card) by David Alan Collier and James R. Evans | ISBN-13:9781133372424 | 2013 | Published

The required textbook is not included in the tuition fee. You can purchase the textbook through the Registration Office. The textbook will be handed out at the first class.


Partnership Programming:

Edwards School of Business is proud to partner with the Supply Chain Management Association to provide this program.

Program Fees

$850 plus GST

  • Program fee includes course tuition, all teaching materials, lunches and refreshments.
  • University of Saskatchewan's liability is limited to reimbursement of paid tuition fee.
  • Participants may withdraw from a course at any time, however, a $100 administration fee will be charged for withdrawing from a course up to 5 days prior to course start date. No course refund will be processed after this time. Non-attendance does not constitute notice of withdrawal.
  • Fees subject to change without notice.