Introduction & Background:

Successful project managers agree that people can make or break a project.

This program will teach you the softer, interpersonal skills required to overcome political, environmental, economical, social, cultural and personality-centred roadblocks associated with your stakeholders – allowing you to better merge, manage and meet their expectations – and thereby give your projects the best chance to succeed. As an added bonus, the interpersonal skills you learn are easily transferable to your personal life as well.

You will learn how to leverage and apply the interpersonal skills advocated in A Guide to the Project Management Body of Knowledge (PMBOK® Guide): leadership, team building, motivation, communication, influencing, decision making, political and cultural awareness, and negotiation.

Who Should Attend?

Anyone who manages within a project or team-based work environment will benefit. This includes business and technical managers, project managers, portfolio managers, directors and staff who need to deal with people challenges and maximize project and people performance results including:

• Portfolio, program and project managers and directors who seek better results through project team-members and stakeholders
• Team members such as engineers, analysts, developers and operations leaders
• Senior managers and project sponsors wanting to reduce interpersonal conflict and boost performance
• Department heads faced with challenging staff and project portfolios
• Subject matter experts (SMEs) who are engaged to work with others on projects
• Executives seeking to improve performance towards fulfilling enterprise strategies

Unique Program Features:

Receive a copy of Harry Mingail's book: The Extraordinary Power of Project Relationships, covering all the major interpersonal and leadership elements of the Project Management Body of Knowledge (PMBOK Guide) and Business Analysis Body of Knowledge (BABOK).

The seminar sessions are customized to the unique needs of participants, including plenty of illustrations, examples and participant interaction.

Role play, group development and personal development action plans will reinforce topics to real-world operating challenges your business faces.

Key Learning Objectives:

• Learn to deal with an assortment of people, their attitudes, personalities and other challenges
• Leverage leadership, teambuilding, motivation, communication, influencing, decision-making and negotiation skills
• Negotiation and successful project team behaviours
• Turn difficult people into team players and better performers
• Balance the realities of office politics on your projects
• Gain support from senior management in implementing change or initiatives
• Interpersonal techniques for influencing up, down and across the organization
• Develop skills to reinforce positive customer interactions
• Team dynamics unique to project teams
• How to facilitate productive problem solving sessions
• The consequences of delegation on performance - and how to avoid common pitfalls
• Recognize the differences between people, behaviour, content and relationship conflicts
• Develop an effective plan and appropriate strategy for any negotiation

Instructor Profile:

Harry B. Mingail, PMP, CBAP, Six Sigma Green Belt

Harry's books (Project Management Entrepreneuring, The Extraordinary Power of Project Relationships, Business Information Technology Strategic Planning), audios, videos and webinars, draw from his more than 30 years of consulting, and delivery of more than 500 workshops and keynotes to business and non-business venues as well as universities in North America, Europe and Asia.

His motto and words "To give back and be given is to feel both sides of the sun" expresses itself in all that he says, does and writes about towards delivering practical tips, techniques and insights in a light-hearted, engaging and playful manner.

	Professional Development Units PLUS, receive 21 Professional Development Units (PDUs) towards your PMI Continuing Certification Requirements from the Project Management Institute, Inc. upon completion.
	Partnership Programming: Edwards School of Business is proud to partner with one of the leading business school's in Canada, Schulich School of Business to provide this 3-Day Course.