Conflict Resolution in the Workplace

Conflict Resolution in the Workplace (Saskatoon, SK)
Mar 27, 2018 to Mar 28, 2018
Location : K W Nasser Centre (256 - 3rd Avenue South)
Now taking registrations for 2018. Please see brochure and online registration below.
Your ability to successfully navigate relationships in the workplace will set you apart from the crowd. Conflict is painful, distracting, and threatening but can also present opportunities for personal and group growth. Learn how to work through conflict and improve your work relationships and your quality of life at work. Conflict

Introduction & Background:

Conflict in the workplace is one of the most unpleasant experiences that people have there.  Handled poorly, it escalates into entrenched positions and negatively dominates people's lives.  Further, it undermines workplace goals and threatens careers.  Many years of practice and research in the field of conflict resolution, however, have shown that conflict is a normal part of organizational functioning and, handled well both by individuals and leadership, leads to greater individual and group capacities. 

This workshop focuses on the knowledge and skills required for individuals to work through conflict in a healthy and constructive way, resulting in positive work relationships and better quality of life.

Who Should Attend?

This training will equip employees at any level of any organization with interpersonal conflict resolution skills.

Key Learning Objectives:

Participants will:

  • Gain the courage to be proactive and confident in their response when interpersonal conflicts arise
  • Understand key concepts including, but not limited to:
    • Ladder of inference
    • Cognitive perception bias
    • Counterwill, attachment
    • Interests and positions
    • Conflict style
  • Learn and/or improve their skill in
    • Raising issues
    • Listening for understanding and development
    • Effectively moving through the basic conflict resolution stages (me-you-we-do)

Instructor Profile:

Tim Nickel, M.Ed.


Tim is a private mediator, organizational consultant and trainer in Saskatoon.  Since finishing graduate school at the University of Saskatchewan in 1997, he has worked intensely in the conflict resolution world, first in Restorative Justice at Saskatoon Community Mediation Services, then in Private Practice as a mediator and cognitive behavioural therapist and most recently for Saskatchewan Justice, Dispute Resolution Office. Tim has worked with a wide range of clients in private, non-profit, public service and First Nations organizations.  He has deep experience, including mediation work with civil litigants, workplaces, families, communities, boards of directors, executive teams and multiparty negotiators. Tim has a unique blend of heart and head, showing a keen ability to see and communicate what is underlying the difficulties in unhealthy workplaces or intractable organizational problems while establishing powerful influential relationships with stakeholders and employees to create an exciting atmosphere of conviction and change.

Program Fees

$995 plus GST

  • Program fee includes course tuition, all teaching materials, lunches and refreshments.
  • University of Saskatchewan's liability is limited to reimbursement of paid tuition fee.
  • Participants may withdraw from a course at any time, however, a $100 administration fee will be charged for withdrawing from a course up to 5 days prior to course start date. No course refund will be processed after this time. Non-attendance does not constitute notice of withdrawal.
  • Fees subject to change without notice.