Emotional Intelligence (EQ)

in Team Leadership


January 24, 2019

Introduction & Background

“There were practical tips and takeaways that I can add to my personal toolkit in leadership (EQ).” - Shauna Altrogge, Canadian Mental Health Association

Scientific research on the measureable, learnable skills of emotional intelligence (EQ) makes a compelling case for its significant impact on leadership and team performance. EQ has twice the power of IQ to predict performance and may be a better predictor than employee skill, knowledge or expertise. It is the power of leading self and others, and getting desired results!

Teams, both work and familial, have a collective emotional quotient. For a team to be truly successful, individual team members must be committed to the greater good of the team. Managers today recognize emotional intelligence as an essential core leadership competency.  Recent research confirms that managers also need to pay attention to emotional intelligence at the group level and how it impacts team performance and unity.  This program highlights activities that leaders and team members can use with their own smaller intact teams to increase emotional intelligence awareness at all levels.

Emotional Intelligence is the ability to be self-aware of our own emotions, to be conscious of the emotions of the people around us, and to manage our emotions effectively in relationships, even when those relationships become difficult. That self-awareness is a prerequisite for a team to manage its own emotions and to deal with issues as they arise. Key indicators include: motivation, Leaders and team members with high EQ are aware of the team mood, how well people are getting along, the work climate, and what is impacting the achievement of team objectives. engagement, alignment, trust, well-being, effectiveness and satisfaction.

During this session we will examine the key indicators and ways to further develop team trust, identity, and engagement levels.

  • Key Learning Objectives
    "This program is proving quite valuable to my growth as a leader.” - Kat Worm, Saskatchewan Indian Institute of Technologies
    • Examine the concept of “personal competence” as being aware of and regulating one’s own emotions.
    • Understand the importance of establishing integration of “social competence”- the ability to be aware of and adjust to others’ emotions.
    • Explore how emotional competence at any of these levels can influence team performance.
      • Do members of the team accurately identify emotions/moods in the group and the general trends for responding to emotionally charged situations?
      • Do members of the group assess and manage emotions constructively to achieve team objectives?
      • Do team members have the tools to respond to difficult or challenging situations within the group?
      • Does the team, as a whole, interact and integrate efficiently across the organization and with outside stakeholders?
      • How does EQ influence the culture and environment of team relationship management?
    • Participate in team building exercises to explore personal strengths and vulnerabilities related to EQ.
      • Applying EQ principles in real time.
      • Simulating the science behind how the brain works and its connection to EQ.
      • Practice processing and utilizing emotional data in decision making, creating trust and having meaningful conversations.

January 24, 2019


Program Fees

$595 plus GST

Includes course tuition, all teaching materials, meals and refreshments.

Registration Deadline

January 21, 2019

Course Planner

For more information, contact

Megan Orr

Program Coordinator


Email Me

Instructor Profile

DianeDiane Knoll, B.Ed., CEC

Diane is an executive coach, leadership development specialist, educator and facilitator. She is a graduate of the Royal Roads University Graduate Certificate in Executive Coaching and has achieved her associate coaching certification level (ACC) through the International Coaching Federation. Diane specializes in leadership and team development, organizational design and personal performance. She brings many years of experience in analyzing, designing, and facilitating training and development programs.

Diane’s accomplishments include managing an expansive leadership development project, with clients throughout North America and Australia. Diane has been coaching leaders, from front-line to senior management, since 2007. She is a certified practitioner in the Myers-Briggs Type Indicator®, Emotional Intelligence and 360 feedback instruments.


University of Saskatchewan's liability is limited to reimbursement of paid tuition fees.

Cancellations received at least five (5) business days in advance of the course commencement date will receive a full refund. Cancellations received less than five (5) business days prior to the course commencement date will be subject to a $100 administration fee. Cancellations received less than two (2) business days prior to the course commencement date will be subject to full course tuition cost.

Non-attendance will incur full course tuition cost.

Fees subject to change without notice.

Program Transfers

One course transfer will be permitted without penalty if the cancellation request is received within fifteen (15) business days prior to the course start date. Alternate program transfers may be approved dependent on course availability. Transfer requests must be scheduled within six (6) months of the initial purchase. Applicants will be responsible for any price difference in program fees at the time of the request. Each subsequent transfer request will be subject to $300 administration fee. 

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