Emotional Intelligence (EQ) Essentials for Supervisors

Virtual Delivery

January 13, 2021

Introduction and Background

Emotions drive people and people drive organizations. Leaders who understand the impact of emotional intelligence, who are self-aware, and who use that basic knowledge to influence others are those leaders people want to work with.

Research shows EQ is 85% responsible for the culture a leader creates and for the positive engagement of employees. Leaders and team members with high EQ are aware of the team moods, member interactions, team culture and its impact on achieving results. This class will provide an opportunity to assess your own EQ, including an EQ assessment from Six Seconds EQ Network, helping you to generate strategies to improve both personal and team EQ.

 “No matter what leaders set out to do—whether it’s creating a strategy or mobilizing teams to action—their success depends on how they do it. Even if they get everything else just right, if leadership fails in this primal task of driving emotions in the right direction, nothing they do will work as well as it could or should.”  Daniel Goleman, Author and Psychologist


Course Structure

All participant materials will be sent prior to the course start date. Program learning includes an online virtual classroom through Zoom. Participants are required to have access to a computer/laptop with sound capabilities (speakers and microphone) and a built-in camera or webcam. Participants should also have access to a quiet and private space for learning.

  • Key Learning Objectives
    • Expand basic knowledge of emotional intelligence competencies and their effect on performance, leadership and team culture.
    • Examine personal emotional intelligence levels by participating in the SEI Leadership Report assessment published by Six Seconds.
    • Develop strategies for improving self-awareness, relationship management and team development.
    • Differentiate between the EQ leadership competencies of: self-regulation, empathy, compassion, relationship management and effective communication.


  • Who Should Attend?
    Anyone who wants to develop their self-awareness and team awareness by improving their emotional intelligence skills, including having the ability to read other people's emotions and understand their perspective.

Funding Available

Check out the funding opportunities available through the Re-Open Saskatchewan Training Subsidy Program. 

January 13, 2021
8:30 AM to 4:30 PM

Virtual Delivery

Program Fees

$995 plus GST

Includes course tuition, EQ assessment and all teaching materials.

Registration Deadline

December 13, 2020

Course Planner

For more information, contact

Rebecca Schweighardt

Program Coordinator

t: 306-966-7956

e: rschweighardt@edwards.usask.ca

Instructor Profile

DianeDiane Knoll, B.Ed., CEC, CEQA

Diane is recognized as a highly qualified and respected coach and facilitator. She is especially known for creating trusting relationships with her clients. Her career includes experience in the private and public sectors including agriculture, not-for profit, public education, post-secondary education, finance and mining. Diane has been facilitating at Edwards School of Business for the past several years and is excited to share her work in the field of emotional intelligence.

Diane is a graduate of the Royal Roads University post-graduate executive coaching program, a certified practitioner in the Myers Briggs Type Indicator (MBTI), Facet5, Six Seconds Emotional Intelligence Network, Emotional Intelligence and 360 feedback instruments. 

Diane Knoll is a Certified EQ Assessor. The SEI® (Six Seconds Emotional Intelligence Assessment) is a validated, effective test that measures EQ and equips people with a framework for putting emotional intelligence into action. SEI is used in 127 countries for a broad range of training, coaching, selection, and development needs; there are numerous published cases on SEI's effectiveness and the norm base includes over 150,000 people. As a Six Seconds Assessor, Diane is able to utilize a complete range of assessment tools and reports for individuals and teams around the world. To learn more about ways SEI creates real-world value, please visit The Emotional Intelligence Network | www.6seconds.org



University of Saskatchewan's liability is limited to reimbursement of paid tuition fees.

Cancellations received at least five (5) business days in advance of the course commencement date will receive a full refund. Cancellations received less than five (5) business days prior to the course commencement date will be subject to a $100 administration fee. Cancellations received less than two (2) business days prior to the course commencement date will be subject to full course tuition cost.

Non-attendance will incur full course tuition cost.

Fees subject to change without notice.

Program Transfers

One course transfer will be permitted without penalty if the transfer request is received within fifteen (15) business days prior to the course start date. Alternate program transfers may be approved dependent on course availability. Transfer requests must be scheduled within six (6) months of the initial purchase. Applicants will be responsible for any price difference in program fees at the time of the request. Each subsequent transfer request will be subject to a $300 administration fee.

Other programs you may be interested in