Conflict Resolution in the Workplace



Introduction and Background

Very informative and helpful to break down a conflict and be able to dissect it.” Jodie Yaremko, Innovation Credit Union

Conflict in the workplace is one of the most unpleasant experiences that people have there.  Handled poorly, it escalates into entrenched positions and negatively dominates people's lives.  Further, it undermines workplace goals and threatens careers.  Many years of practice and research in the field of conflict resolution, however, have shown that conflict is a normal part of organizational functioning and, handled well both by individuals and leadership, leads to greater individual and group capacities. 

This workshop focuses on the knowledge and skills required for individuals to work through conflict in a healthy and constructive way, resulting in positive work relationships and better quality of life.

  • Key Learning Objectives
    “I really enjoyed this course and I am excited to have tools to implement at my own workplace.” Heather Bighead, Northern Inter-Tribal Health Authority

    Participants will:

    • Gain the courage to be proactive and confident in their response when interpersonal conflicts arise
    • Understand key concepts including, but not limited to:
      • Ladder of inference
      • Cognitive perception bias
      • Counterwill, attachment
      • Interests and positions
      • Conflict style
    • Learn and/or improve their skill in
      • Raising issues
      • Listening for understanding and development
      • Effectively moving through the basic conflict resolution stages (me-you-we-do)
      • Positive sounding boards and avoiding group escalation
  • Who Should Attend?
    “It really helped me come to a realization on staff members and how I can fix the problem.” Frances Beatty, Nehethow Store

    This training will equip employees at any level of any organization with interpersonal conflict resolution skills.


Program Fees

$995 plus GST

Includes course tuition, all teaching materials, meals and refreshments.

Registration Deadline

To Be Announced

Course Planner

For more information, contact

Rebecca Schweighardt

Program Coordinator

t: 306-966-7956


Instructor Profile

TimTim Nickel, M.Ed.

Tim is a private mediator, organizational consultant and trainer in Saskatoon.  Since finishing graduate school at the University of Saskatchewan in 1997, he has worked intensely in the conflict resolution world, first in Restorative Justice at Saskatoon Community Mediation Services, then in Private Practice as a mediator and cognitive behavioural therapist and most recently for Saskatchewan Justice, Dispute Resolution Office.

Tim has worked with a wide range of clients in private, non-profit, public service and First Nations organizations.  He has deep experience, including mediation work with civil litigants, workplaces, families, communities, boards of directors, executive teams and multiparty negotiators. 


University of Saskatchewan's liability is limited to reimbursement of paid tuition fees.

Cancellations received at least ten (10) business days in advance of the course commencement date will receive a full refund. Cancellations received less than ten (10) business days prior to the course commencement date will be subject to a $200 administration fee. Cancellations received less than three (3) business days prior to the course commencement date will be subject to full course tuition cost.

Non-attendance will incur full course tuition cost.

Fees subject to change without notice.

Program Transfers

One course transfer will be permitted without penalty if the cancellation request is received more than ten (10) business days prior to the course start date. Program transfers within ten (10) business days of the course start date will be subject to a $200 administration fee.

Alternate program transfers may be approved dependent on course availability. Transfer requests must be scheduled within six (6) months of the initial purchase.

Applicants will be responsible for any price difference in program fees at the time of the request. Each subsequent transfer request will be subject to $200 administration fee.

Other programs you may be interested in