Supply Management Training: Operations Management



Introduction & Background

Learn the art and science of ensuring the goods and services are created and delivered successfully to customers.

This course covers basic and essential aspects of this field of study at the tactical level.

This course focuses on matters of tactical significance to operations management staff employed by factories, warehouses and service operations. Course sessions are inter-related. The first two sessions situate operations management within organizations, and with their respective value/supply chains. Sessions three to five provide an overview of strategic level decisions and how they impact managers in manufacturing and service operations. The remaining sessions address the design and flow of information, taking product transformation or service rendering processes from forecast to delivery.

Duration: 13 lessons (3 hours per lesson for a total of 39 hours)

  • Key Learning Objectives
    • Explain operations management responsibilities in the organization and within your respective value/supply chains
    • Describe quality and outline the various quality management programs
    • Understand how operations management strategies are linked with goods and service processes within facilities to a achieve a competitive advantage
    • Describe the importance of a forecast and its process
    • Understand how forecast results are managed within the organization by varying inventory levels, and amending AP, MPS, MRP and scheduling for both goods and services, and
    • Understand resource management and operations scheduling in the context of your organization


Program Fees

$850 plus GST

Includes course tuition and all teaching materials.

Registration Deadline

To Be Announced

Course Planner

For more information, contact

Megan Orr

Program Coordinator


Email Me

Instructor Profile

BradBrad Gilbey

Brad has been Buyer at Mitsubishi Hitachi Power Systems Canada, Ltd. since 2001 and responsible for raw materials and sub-vended services. He has been an instructor with the Supply Chain Management Association (SCMA) since 2010 and teaches the Introduction to Procurement and Introduction to Operations Management courses. Brad has a Diploma in Purchasing and is a 2010 graduate of the Leadership Saskatoon program.

Required Textbook

OM(with Review Cards and Bind-In Printed Access Card) by David Alan Collier and James R. Evans | ISBN-13:9781133372424 | 2013 | Published

The required textbook is not included in the tuition fee. You can purchase the textbook through the Registration Office. The textbook will be handed out at the first class.

SCMAPartnership Programming

Edwards School of Business is proud to partner with the Supply Chain Management Association to provide this program


University of Saskatchewan's liability is limited to reimbursement of paid tuition fees.

Cancellations received in writing at least 5 days in advance of the course start date will receive a full refund. Written cancellations received less than 5 days prior to the course will be subject to a $100 administration fee. Non-attendance will incur full course tuition cost. Non-attendance does not constitute notice of withdrawal.

Fees subject to change without notice.

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