Program Overview
Most problems in organizations are identifiable with proven problem-solving approaches. Without identifying the problem, managers may become frustrated and exhausted and no further along in fixing the problem. In this program, participants will learn how to identify problems and explore creative problem-solving processes to quickly solve or know how to solve tough problems.
This program focuses on creating buy-in with teams, organizational leaders and decision-makers and making successful change. Effective change management and communication skills are a key part in getting parts or all of the organization on board with operational improvements. The objective of this program is aimed at enhancing the participants' abilities for improving operations and to become better business thinkers and decision-makers.
This program is part of the Operational Excellence Certificate.
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Key Learning Objectives
- Understand the importance of change management and communication in enabling operational excellence
- Explore creative problem-solving processes and apply the correct problem-solving approach for different problem identification
- Create strategies for overcoming barriers to process improvements
- Explore methods to create buy-in and create an impact on teams and organization leaders and/or decision makers
- Understand the importance of change management and communication in enabling operational excellence
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Who Should Attend
- Business professionals and leaders in any industry and environment seeking to increase operational excellence knowledge and skill set to better support enhanced business practices
- Operations and projects personnel looking to enable process improvement and streamline activities
- Individuals pursuing how to deliver value in processes, systems, and organizations through operational excellence
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What Is Included
- All learning materials in Canvas
- Certificate of Completion
- Credential to add to your CV and LinkedIn Profile
- 16 PMI Professional Development Units (PDU's)
Check out the funding opportunities available through the Canada-Saskatchewan Job Grant and Re-Skill Saskatchewan Training Subsidy.
*Multi-course certificate program; participants must enroll in two or more courses in the Operational Excellence Certificate to meet time requirement for the Job Grant.
Upcoming Session TBD
Fees: $1,995 plus GST
Registration Deadline: To Be Announced
Location: TBD
For more information, contact
Rebecca Schweighardt
Senior Program Coordinator
306-966-7956
Email Me
Instructor Profile
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Keith Willoughby, Ph.D., M.Sc. Keith Willoughby's teaching interests include operations management, business analytics and quantitative methods. Ultimately, his objective is to replace the fear and anxiety often associated with analytical methods with a more thorough appreciation for their value in analyzing situations and informing decision-making.
As a researcher, he devotes attention to developing and applying analytical models in a variety of practical, relevant business areas. Some of these themes include process improvement in health care, business logistics, transportation analysis, sports and entertainment, and pedagogical innovation. He is certified as a Lean Six Sigma Black Belt through the American Society for Quality. He is enamored with serpentine waiting lines and their role in improving operational efficiencies.
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Amanda Dahl, PMP Amanda Dahl is the owner and operator of her consultancy, Boost Consulting. She has nearly 20 years of experience in program and project management, operational excellence, corporate and business planning, and business development in multiple industries. Amanda has her Master’s Certificate in Project Management, Project Management Professional (PMP) certification, Lean Greenbelt certification, Six Sigma Blackbelt training, and Change Management Specialist certification. She also holds the Director, Outreach position for the Project Management Institute - North Saskatchewan Chapter. She presents her technical and ‘real-world’ knowledge in an authentic, tangible way to enhance understanding and engagement, and enjoys connecting with people in a meaningful way. |
Offer This Program In-House
Interested in bringing this program to your organization or team within your organization? Fill out our Online Needs Assessment form and show your interest in bringing this program in-house or customized based on your needs.
Cancellation
University of Saskatchewan's liability is limited to reimbursement of paid tuition fees.
Cancellations received at least ten (10) business days in advance of the program commencement date will receive a full refund. Cancellations received less than ten (10) business days prior to the program commencement date will be subject to a $500 administration fee. Cancellations received less than three (3) business days prior to the program commencement date will be subject to full program tuition cost.
Non-attendance will incur full program tuition cost.
Fees subject to change without notice.
Program Transfers
Alternate program transfers may be approved dependent on program availability. Transfer requests must be scheduled within six (6) months of the initial purchase.
Applicants will be responsible for any price difference in program fees at the time of the request. Each subsequent transfer request will be subject to $300 administration fee.