Introduction to Lean and Six Sigma

Requirement of oec small

Program Overview

Key areas of operational excellence are Lean and Six Sigma. Lean and Six Sigma are methods that provide organizations with tools to improve the capacity of their business processes. By increasing performance and decreasing process variation, organizations can see defect reduction and improvements in areas such profits, employee morale, and quality of products or services.

In this program, participants are introduced to and explore process improvement tools, terminology, principles, and analytical techniques that business professionals use to investigate key issues within the operations function. Understanding how the sources of waste produce operational inefficiencies and the root causes of wastes is the first step in operational excellence. Participants will learn how to apply the tools, methods, and techniques to the office processes where they can see the immediate benefit. 

Metrics are a key tool discussed as a way to monitor throughout, quality, and productivity before and after implementation. Participants will learn about the power behind these metrics to implement operational improvements and to maintain the gains created through process improvement projects. 

Lastly, participants will be able to take their learnings and apply them immediately to their own work processes. 

 This program is part of the Operational Excellence Certificate.


  • Key Learning Objectives
    • Understand Lean philosophies and the Six Sigman DMAIC framework
    • Identify and "see" the various inefficiencies in your office processes
    • Uncover the root cause of mistakes and errors and systematically solve them
    • Introduction and examination of process improvement tools and principles 
    • Understand terminology used to effectively implement Lean processes
    • Examine analytical techniques that business professionals use
    • Investigate key issues within the operations function
    • Understand how sources of waste produce operational inefficiencies and the root cause of waste
    • Identify tools used to reduce or eliminate sources of waste
    • Organize the workspace for ease and efficiency
  • Who Should Attend
    • Business professionals and leaders in any industry and environment seeking to increase operational excellence knowledge and skill set to better support enhanced business practices
    • Operations and projects personnel looking to enable process improvement and streamline activities
    • Individuals pursuing how to deliver value in processes, systems, and organizations through operational excellence
  • What Is Included
    • All learning materials in Canvas
    • Certificate of Completion
    • Credential to add to your CV and LinkedIn Profile
    • PMI Professional Development Units (PDU's)

Funding Available

Check out the funding opportunities available through the Canada-Saskatchewan Job Grant.

*Multi-program certificate program; participants must enroll in two or more programs in the Operational Excellence Certificate to meet time requirement for the Job Grant.

Fall 2024 Session

Fees: $1995 plus Taxes

Registration Deadline: To Be Announced

Location: TBD

Course Planner

For more information, contact

Rebecca Schweighardt
Learning and Development Specialist
Email Me

"Amanda and Keith were excellent in their delivery. They know their material very well and can relate so quickly to experiences they have had in their careers. Their presentation was dynamic and supported a quality learning environment for professional development."

Deidra Aitken

Eco Engineering Ltd. 

Instructor Profile

Keith Willoughby, Ph.D., M.Sc.
Keith Willoughby's teaching interests include operations management, business analytics and quantitative methods. Ultimately, his objective is to replace the fear and anxiety often associated with analytical methods with a more thorough appreciation for their value in analyzing situations and informing decision-making.
As a researcher, he devotes attention to developing and applying analytical models in a variety of practical, relevant business areas. Some of these themes include process improvement in health care, business logistics, transportation analysis, sports and entertainment, and pedagogical innovation. He is certified as a Lean Six Sigma Black Belt through the American Society for Quality. He is enamored with serpentine waiting lines and their role in improving operational efficiencies.

Amanda Dahl, PMP, ACP

Amanda Dahl is the owner and operator of her consultancy, Boost Consulting. She has 20 years of experience in program and project management, operational excellence, geoscience, corporate and business planning, and business development in multiple industries. She is also a Director on the Board of Aguila Copper Corp.

Amanda has her Master’s Certificate in Project Management, Project Management Professional (PMP), Agile Certified Practitioner (ACP), Lean Greenbelt certification, Six Sigma Blackbelt training, and Change Management Specialist certification and volunteers on the WIMWiN-SK Mentorship committee. 

She presents her technical and ‘real-world’ knowledge in an authentic, tangible way to enhance understanding and engagement, and enjoys connecting with people in a meaningful way.

Offer This Program In-House

Interested in bringing this program to your organization or team within your organization? Fill out our Online Needs Assessment form and show your interest in bringing this program in-house or customized based on your needs.


University of Saskatchewan's liability is limited to reimbursement of paid tuition fees.

Cancellations received at least ten (10) business days in advance of the program commencement date will receive a full refund. Cancellations received less than ten (10) business days prior to the program commencement date will be subject to a $500 administration fee. Cancellations received less than three (3) business days prior to the program commencement date will be subject to full program tuition cost.

Non-attendance will incur full program tuition cost.

Fees subject to change without notice.

Program Transfers

One program transfer will be permitted without penalty if the cancellation request is received more than ten (10) business days prior to the program start date. Program transfers within ten (10) business days of the program start date will be subject to a $300 administration fee.

Alternate program transfers may be approved dependent on program availability. Transfer requests must be scheduled within six (6) months of the initial purchase.

Applicants will be responsible for any price difference in program fees at the time of the request. Each subsequent transfer request will be subject to $300 administration fee.

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