Program Overview

This one-day program benefits leaders and other individuals who want to enhance their interpersonal communication capabilities. It begins by equipping participants with key competencies to address common workplace issues. It emphasizes the practice of effective dialogue, active listening, practical communication methods, conflict-resolution strategies, and trust-building techniques. These foundational skills pave the way for successfully handling common communication and team member performance challenges.  We will also develop strategies to maneuver particularly difficult communication scenarios and conflicts.  

• Program Highlights

  By completing this program, participants will be able to:  

  • Apply practical methods for navigating particularly challenging conversations and conflicts. 
  • Describe how open and constructive communication contributes to daily and long-term individual and team success. 
  • Apply dialogue skills and practical communication strategies to overcome common workplace communication hurdles, such as misinterpretations, conflicts, and breakdowns. 
  • Listen actively and with empathy to better understand team members’ perspectives, needs, and concerns.  
  • Overcome barriers and build trust through transparent communication. 
  • Analyze their natural conflict-handling tendencies and identify contexts where another approach will be more productive. 

   

   

• Who Should Attend
  • Individuals seeking to enhance their proficiency in interpersonal communication and adeptly handle challenging dialogues.
  • Leaders and supervisors tasked with managing both individual and team interactions.
  • Professionals across all business sectors who have the responsibility of delivering articulate verbal communications.
• What Is Included
  • All learning materials provided digitally through Canvas 
  • Certificate of Completion 
  • Credential to add to your CV and LinkedIn Profile  
  • An assessment of your communication style. 
  • An assessment of your natural approach to navigating conflict. 
  • 6.5 CPHR Saskatchewan Continued Professional Development (CPD) Hours

Instructor Profile

Chris Antonopoulos, B.Comm. Chris is a human resources professional with over 17 years of experience in strategic Human Resources and Organizational Development roles across the co-operative and post-secondary sectors. He is currently a member of the Human Resources–Organizational Development team at the University of Saskatchewan and holds a Bachelor of Commerce from the Edwards School of Business. Chris’s career has focused on employee learning, organizational development, leadership development, and talent management design and delivery. He brings extensive experience in adult learning and facilitation, along with a strong track record of supporting organizational change initiatives and strategic business planning processes. Chris is also certified in the Everything DiSC® and LPI 360® assessment tools. Chris is passionate about supporting new and aspiring leaders in achieving their development goals, while helping them build and sustain effective teams and foster healthy, high-performing workplace cultures.